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Municipalities urged to synchronise Master Plans with Local Authorities Service Delivery Blueprint


Harare (New Ziana) -Municipalities should synchronise the Master Plans which they craft with the Local Authorities Service Delivery Blueprint which President Emmerson Mnangagwa launched on November 1 this year, which provides guidelines for transforming the country into an upper middle-income economy by 2030.

Local Government and Public Works Minister Winston Chitando said this on Wednesday while addressing senior local authority officials from both urban and rural areas from across the country who included mayors, chairpersons of committees, town clerks and chief executive officers.

The Local Authorities Service Delivery Blueprint which President Mnangagwa launched last month was titled, “A call to action – no compromise to service delivery. First stage of interventions to modernise the operations of local authorities towards a vision 2030.”

Chitando said the Master Plans, whose due date to be complete is June 30 next year, should include a series of measures that would be embarked on to take service delivery to residents they serve to another level.

“We cannot over-emphasize the need to sync the Master Plans with The Local Authorities Service Delivery Blueprint Which President Mnangagwa launched recently. That blueprint has concrete and tangible plans to lead the country in attaining its vision 2030 objectives,” he said.

“All sectors are also moving in line with Vision 2030 objectives and local authorities cannot be left out because there should be consistency at all levels to achieve the aims of the county.”

He said the Master Plans should be people centred and aimed at improving their lives and this should show in several aspects of service delivery as in an upper middle income economy, the ease of doing business as well as infrastructure are a big stand out.

“There would be no need to queue at local authority halls to pay bills, this could just be done over the phone,” he explained.

“The road networks have to show connectivity, services of councils have to be readily available without struggle and this will also need you to heavily invest in Information Communication Technologies (ICTs) which are the major drivers of modern societies,” he said.

Chitando said the government was concerned that the majority of councils are struggling to collect revenue which they would have billed while in other instances there is none billing of properties which is down to manual systems.

He said this should be corrected by installing Enterprise Resource Package (ERP) systems that lighten the burden of revenue collection, adding no town or city was built to world class status overnight but through sheer determination and planning.

“It is this planning that you have been tasked to make to the best of your abilities. Starting next year, we will be holding awards to reward the best urban and rural councils.

“This kind of competition should stimulate all of you to do better in service delivery with the ultimate goal of offering the people you serve with excellent services,” Chitando said.

New Ziana

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