Staff Reporter
WhatsApp is set to introduce one of its biggest privacy changes yet, allowing users to communicate without revealing their phone numbers.
The new feature, announced by Meta, will enable users to create unique usernames that can be used instead of phone numbers when starting conversations. The update is expected to roll out later this year.
Since WhatsApp was launched 17 years ago, a phone number has been required to identify every user. This meant that anyone who contacted you through a group chat, community or business enquiry could see your number.
With the new system, users who enable usernames will be able to receive first-time messages without exposing their phone numbers.
According to WhatsApp, usernames will contain between three and 35 characters and must be shared directly, as there will be no public search feature or username directory.
The platform is also introducing additional safeguards, including an optional security code that users can require before someone can send them a message. Meta says it will reserve usernames for celebrities, public figures, government institutions and well-known organisations to reduce the risk of impersonation.
The update is expected to benefit users who participate in community groups or regularly contact businesses, as they will no longer have to share their personal phone numbers with strangers.
However, cybersecurity experts have warned that the new system could also create opportunities for scammers using fake usernames that resemble those of trusted people or organisations.
Privacy campaigners have welcomed the move but caution that it does not solve all privacy concerns. Although WhatsApp’s messages remain protected by end-to-end encryption, Meta still collects metadata, including information such as who users communicate with and how frequently they interact.
Businesses and content creators are also expected to benefit, as customers will be able to make enquiries without disclosing their personal phone numbers.
The introduction of usernames brings WhatsApp in line with messaging platforms such as Signal and Telegram, which already offer similar features.
While the update marks a significant improvement in user privacy, experts say people should continue to verify the identity of anyone they do not know before sharing personal information or responding to unexpected messages.
