Sharon Chigeza
MUTARE – The Zimbabwe Republic Police (ZRP) has warned touts and illegal rank marshals against terrorising passengers at Mutare’s bus ranks.
Following numerous reports of violence and harassment, the police condemned the increasing lawlessness in a statement released last week.
“Transport operators must stop hiring these criminals who intimidate commuters, cause congestion, and hijack routes. We are intensifying operations to restore order, and offenders will be arrested and prosecuted,” the police statement read.
Despite previous crackdowns, the situation remains dire, particularly at the Harare-Mutare Old Rank and Mudzviti Rank, where passengers are intimidated daily. Many commuters have recounted harrowing experiences at the hands of these touts.
“I was forced into a bus by some men who were yelling at me. They took my bag when I refused to get on. I was terrified,” said Tendai Moyo. “It’s not safe to travel anymore. Women, especially, are targeted for harassment,” she added.
The chaos at the ranks is exacerbated by an ongoing turf war between rival transport moguls, businessman-cum-politician Esau Mupfumi and Leonard Mukumba, owner of Inter-Africa Bus Services. Their battle for control over loading bays has escalated into violent confrontations, leaving passengers caught in the crossfire.
In May 2024, this conflict turned particularly bloody when a senior tout was assaulted by suspected rival marshals. In retaliation, armed gangs stormed the bus ranks wielding machetes, iron bars, and stones, attacking both passengers and rival operators. Authorities responded by arresting 22 suspects, including Mupfumi himself, and seizing weapons and getaway vehicles used during the clashes.
Local businesses near the ranks have also reported losses due to the chaos.
“We can’t operate properly when there’s fighting and intimidation happening outside our doors. It scares customers away,” lamented a shop owner who wished to remain anonymous.
To combat this escalating issue, the ZRP has promised to intensify their operations.
“We are committed to ensuring the safety of our citizens. Those who think they can continue terrorising passengers will face the full wrath of the law,” the police statement concluded.
Despite these assurances, the fear among commuters remains palpable.
“Every time I travel, I fear for my safety. It’s like a jungle out there. We need solutions, not just promises,” said Melania,
Commuters are calling for immediate action to address the rampant violence and harassment that has made travelling a perilous endeavour. The community is hopeful that the police will follow through with their promises and bring the perpetrators to justice, ensuring a safer environment for all.
